Customer Support

Can't find the answer to your question below, please click the icon to visit our support desk.

How Secure and Discreet is the Order System?
Ordering is 100% safe, secure, and discreet. You will not be contacted unless your information on the order form is incorrect. Billing addresses must match the shipping addresses. Email addresses must be active and functioning properly in order to receive your order confirmation and tracking information. If there are any mistakes with your order process then the product would most likely be returned to us and as a result would only delay the shipment further. Packages are shipped in an unmarked USPS Priority envelope or box and require your signature at time of delivery. There is nothing on the package that marks its contents. The customs form for Canadian orders will say "Herbal Vitamins."

How Long Will It Take To Get ZyGain® Once I Order?
Credit card orders are processed the same day if placed before 5:00pm EST. Orders paid by money order are usually shipped within 24 hours of receipt of the money order. If you chose to pay by check your order will be shipped when the check clears which is usually 10-14 business days.

Average delivery time for orders shipped within the USA is about 2-5 days after the order has been processed. International orders can take anywhere from 2-4 weeks for delivery depending on your country's customs policies. We are not responsible for customs delays. There are some cases where it could take longer if your order has to be fully verified as much as 3 extra days (holidays and long weekends), however this rarely happens.

Please keep in mind that sometimes there are issues with delivery that are out of our control so if you experience a significant delay then simply click here to reach the Online Support and they will track your package for you and help to resolve the problem.

Is There a Money Back Guarantee?
Yes, of course! Zygain™ Gum has a full 60 day money back Guarantee.